4-Hour Annual Memory-Care Refresher (Staff & Contractors)

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4-Hour Annual Memory-Care Refresher (Staff & Contractors)

About Course

Arizona Institute for Health Sciences (AIHS) offers a 4-hour Annual Memory-Care Refresher for caregivers, contractors, activity staff, nurses, and supervisors who have already completed the state-approved 8-hour initial dementia program and now need to meet Arizona’s continuing-education requirement for directed-care services under A.A.C. R9-10-122(A)(1)(f).

Delivered in a hybrid format—2 hours self-paced e-learning plus 2 hours live, skills-verification workshop (on-site or virtual)—the refresher reinforces core competencies in managing challenging behaviors, preserving dignity and comfort, preventing and reporting abuse/neglect, and updating individualized service plans (ISP). Participants must score ≥ 75 % on knowledge checks and demonstrate satisfactory performance during a live scenario; safety-related “Unsatisfactory” items trigger remediation and a free re-test within 14 days.

Successful graduates receive an electronic certificate within 10 days, and facilities must retain a copy in the employee file for 24 months.

AIHS applies brain-based instructional design, expert faculty, and state-of-the-art simulation labs to ensure every learner returns to the floor ready to deliver safer, calmer, and more person-centered memory care.

Our Vision

The Arizona Institute for Health Sciences envisions being recognized as the foremost institute for health-sciences education in the state and the nation.

Our Mission

AIHS strives to be a center of excellence in health-sciences education through an innovative, scholarly curriculum delivered via a blended-learning approach.

Curriculum Content

  • Managing Challenging Behaviors (aggression, wandering, agitation)
  • Promoting Dignity, Comfort & Emotional Well-Being
  • Recognizing, Preventing & Reporting Abuse, Neglect & Exploitation
  • Individualized Service Plan (ISP) Updates & SMART Goal Writing

Capstone Simulation & Skills Check (live scenario, documentation, reflective debrief)

Thank you for choosing AIHS as your gateway to success. At AIHS, WE LEARN BY CARING!

Course content

videoModule 1 Start
videoModule 1 Assessment Start
videoModule 2 Start
videoModule 2 Assessment Start
videoModule 3 Start
videoModule 3 Assessment Start
videoModule 4 Start
videoModule 4 Assessment Start
videoCapstone Simulation & Skills Check — Learner Instructions Start
Reiner Bernabe

Reiner Bernabe

ALF Manager

Course Instructor

Director of Training & Professional Development